FAQs
Email Subscription
As a current email subscriber, you will receive the benefits previously available in our Perks program. No more Perks number needed at checkout! All you simply have to remember is your email address. When you provide your email to a Store Associate during checkout, you will still enjoy the benefits you love. No cards, numbers or barcodes required!
You will receive benefits such as email updates on deals, exclusive discount when you subscribe, entry into our monthly sweepstakes every time you shop and an extended return 60-day return policy for purchases made in stores.
As a new email subscriber, you will receive all the benefits including an offer for $10 off a $50 purchase. In order to receive the offer, tell us a little bit about yourself by answering a few questions and sharing your sources of home design inspiration.
As of May 1, 2022, you can simply sign up by giving your email to a Store Associate during checkout in stores, or sign up here on our website.
Current Perks members are automatically rolled over into the program with no action needed on your part.
We 've simplified the program and will continue to provide the following benefits
- New subscribers enjoy $10 off a $50 purchase when you tell us a little bit about yourself by answering a few questions and sharing your sources of home design inspiration.
- NEW MONTHLY SWEEPSTAKES! Every time you provide your email at the time of purchase you'll be entered for a chance to win 1 of 5 monthly $50 gift cards. You can also enter here
- Inspiration In Your Inbox! You'll receive our emails featuring sneak peeks of the newest arrivals and latest trends.
Your spam filters may be blocking our emails. Add tuesdaymorning@emailtuesdaymorning.com to your address book to ensure you get the latest news on all our deals.
Visit our email subscriber page to sign up for emails.
You can update your email and program preferences at any time by clicking on the manage preferences link in the bottom of our emails.
Yes! Provide your email each time you shop to enjoy all your email subscriber rewards — including your extended 60-day return policy. Plus, each time you provide your email, you will have another entry into our monthly sweepstakes!
Our Stores
Check out Our Locations page for store hours, phone numbers, addresses and directions.
Our stores will be closed on the following holidays so associates can spend time with their families:
- Easter, 4/9
- Thanksgiving Day, 11/23
- Christmas Day, 12/25
And our Home Office and Guest Services Department will be closed on the following days:
- Martin Luther King Jr. Day, 1/16
- Memorial Day, 5/29
- Juneteenth National Independence Day, 6/19
- Independence Day, 7/4
- Labor Day, 9/4
- Thanksgiving Day, 11/23
- Christmas Day, 12/25
Online Shopping
We offer a secure online ordering method. Placing an order on TuesdayMorning.com is safe, easy and fast. You can check your order status and make changes every step of the way using the 'My Account' page on our shopping site.
Contact our representatives by:
Phone: +1-877-493-6847
Text: +1-206-207-3509
Chat: chat.areatrend.com
Due to the impact of COVID-19, the infront of associated safety measures and the recent increased order volume, there may be temporary delays beyond our standard shipping times.
If your order says that it is “in process,” it means we are fulfilling your order, and it has not been sent to the shipping carrier.
Once the carrier receives the order, you will receive tracking info. Your order can be tracked in your account page.
After your order is completed, you will be sent a confirmation email to the email address provided. Included will be an order number – this is your reference number in case you have any questions about your order. Please review the order summary to confirm your order information is correct and save the email as a receipt of your purchase. If you don’t receive a copy, first check your junk mail and then check My Account. You can also contact our representatives by:
Phone: +1-877-493-6847
Text: +1-206-207-3509
Chat: chat.areatrend.com
You may have not received your order confirmation if you have an outdated email address on file or if you have a spam blocker filtering email from us. Make sure to keep your user information current and try turning off any spam blockers that may be preventing our messages from getting to you.
Please contact right away! You can reach our representatives by:
Phone: +1-877-493-6847
Text: +1-206-207-3509
Chat: chat.areatrend.com
Click here to view our Returns Policy and instructions.
Tuesday Morning must receive all returns and exchanges, including the replacement of missing or damaged items, within 30 days of the purchase date listed on your receipt.
Your tracking number will not be recognized by UPS.com until approximately 24 hours after your order has shipped. This is the time needed for shipping carrier's online tracking system to update. Try tracking your package again the following day and follow it to your front door!
Throughout the year, we offer special promotions to our guests. Be sure to sign up for daily or weekly promotional emails by visiting our email subscriber page to sign up.
We do not have a rewards program but we do offer special incentives to all email subscribers. You will receive benefits such as email updates on deals, exclusive discount when you subscribe, entry into our monthly sweepstakes every time you shop and an extended return 60-day return policy for purchases made in stores.
We strive to have all orders picked, packed, and shipped as quickly as possible because we know you can't wait to receive it! With that in mind, once your order is placed, we are not able to cancel your order. Please see the return policy for additional information if a return is still needed.
We currently charge a standard rate for shipping. Occasionally, there will be special events and times where free shipping is offered. Make sure you sign up for email to stay in the know when this and other promotions are offered!
All major credit/debit cards (American Express, MasterCard, Visa, and Discover)
Please keep in mind that fraud checks may occur. For security purposes, we may verify the address details with a third-party fraud check company. If there is a security concern, we may ask for additional information in order to process the order. This process is done as quickly as possible; however, on occasion, doing so may result in delaying the order.
At this time, Tuesday Morning gift cards are not accepted as a form of payment online at tuesdaymorning.com. You are able to use them as a form of payment in our store locations.
Returns and Exchanges:
Due to COVID-19 return processing times are taking longer than normal. Please allow us 14-21 days to process your return before contacting customer support regarding the status of your return. Thank you for your patience.
IMPORTANT: With limited exceptions, returns (i) are refunded to a customer as a store credit by visiting a Tuesday Morning store or (ii) are refunded to a customer in their original form of payment by returning the product to the fulfillment center. Please note, the customer is responsible for return shipping charges.
The Tuesday Morning store credit is redeemable at a store location only and is not redeemable at TuesdayMorning.com.
Only outbound shipping charges for damaged orders will be refunded. All other shipping charges are non-refundable and will automatically be deducted from the refund credit amount.
Clearance merchandise, any items marked “Final Sale” or marked nonreturnable may not be returned/exchanged.
Returns/exchanges are not accepted on pillows, comforter sets, or other bedding products.
We reserve the right to refuse returns/exchanges of items that are not in as-new condition due to damage or misuse by the customer.
Each returned item must be in its original condition and packaging to be accepted.
We are not liable for any return packages that may become lost or stolen in transit. Please keep proof of postage and/or return tracking number when shipping back returns.
Refunds are generally issued within 7-14 business days after we have processed your return.
To begin the return/exchange process, please reach out to our Guest Services team for assistance. Our representatives are available by:
Phone: +1-877-493-6847
Text: +1-206-207-3509
Chat: chat.areatrend.com
If there are mistakes with your order, or items arrive defective/damaged at the time of receipt, we’ll make it right by sending you replacement parts or accessories, replacing the item or issuing you a refund. In such an event, there is no return shipping charges.
Because your order is processed in real time, we are unable to assist with any address change requests. Once tracking details are sent to you via email, please reach out to the carrier to explore if delivery change options are available to you. For your convenience, the links to our shipping partners are provided below.
Product Information
Our product quantities and styles vary from store to store. If you have the Tuesday Morning SKU for an item, you can locate it by using our Product Locator at https://www.tuesdaymorning.com/product-locator. Your local store can also look it up the item, or you can contact Guest Services by emailing guestservices@tuesdaymorning.com or call 1-800-457-0099, ext. 3131, Monday-Friday, 8am-5pm CST.
You can find our return policy here.
Store Locator
Visit one of our 400+ locations across the U.S. to find amazing deals every day.