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FAQs

About Us

Are you the same company as before?

As of June 2023, Tuesday Morning is owned and operated by a brand new entity who purchased the assets for the parent company of Tuesday Morning. For those of you unfamiliar with general assignments, or ABCs, the process is similar to a sale and wind-down process administered under Chapter 7 of the Federal Bankruptcy Code.

What if I have a credit or an unissued refund from the old entity?

Sorry to say that the gift card deadline ended on April 29th when the bankruptcy occurred. The assets were in the hands of a temporary custodian who transferred the assets to us on July 1st.

All stores are closed. Is this for real or a scam?

It was true. All stores are gone (for now) but stay tuned here for amazing online deals. We haven't
ruled out future brick & mortar deals.

Ordering

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time.

Should the item(s) not work out, make sure to return for a refund.

Shipping

What countries do you ship to?

We currently ship to the United States. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 4-7 days.

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.